Effective communication is one of the most important life skills we can learn. This course will provide you with the necessary knowledge, skills, and confidence to be an effective communicator.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
No organization can function if its members do not communicate effectively. At the conclusion of this course you should have: understood how business communication works and learned how to improve your communication skills.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
At the conclusion of this course you should have mastered basic, business writing skills; practical composition guidelines, and writing details which will become second nature to you as your writing continues to improve. This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
Customer service is the most important factor when deciding to do business with a company. At the conclusion of this course, you should have gained an understanding of the 7 specific skills that can drastically improve your interactions with customers.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
This course explores how you can adopt best practices that help you to better service vulnerable customers. We’ll make sure that everyone taking it understands exactly what vulnerability means, entails and results in.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
In this course you will learn how to make that special connection between you and the customer and provide an elevated customer experience. Find out how to engage your customer and close the sale.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
After completing this course, you will understand how to pro-actively fill the top of your sales funnel, quickly develop rapport and credibility with prospects, create a prospect, and new customer game plan.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
Trust is the true foundation of any strong, long-lasting relationship. Regardless of what you are selling, if they do not trust you, they will not buy from you. Learn the basics of building a strong bond with your customers.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
This course focuses primarily on how to create balanced agreements. At the conclusion of this course, you should learn to: generate more revenue, recognize negotiation games, create equitable deals.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
This course will show you what makes a great sales presentation. We explore the different types of sales presentations and when you should use them, as well as show you some techniques and tips.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
Being a sales master is about being yourself and utilizing what you have to maximum effect. At the conclusion of this course you should have: learned to identify what sales techniques work for you and what areas are holding you back.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
In this course, you will learn how to make that special connection between you and the customer. At the conclusion of this course, you will learn: how to engage with your customers and how doing so can improve your chances of a sale.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
It is essential to have reliable sources of qualified applicants before you can actively begin the hiring process. At the conclusion of this course, you should know how to; recruit and hire the right person for the job.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
Hiring the right person is a difficult task. At the conclusion of this course, you should have gained Insight into the selection and hiring process and learned the basic elements of hiring success.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
At the conclusion of this course, you should have: a definition of onboarding, understand the implications of research into onboarding needs and methods, know how to implement best practices.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
After completing this course you should be able to - describe the purpose and contents of the income statement, cash flow, and the balance sheet. Understand the results of a variety of ratio calculations.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
Understand why budgeting is a critical communication tool for a business,. Learn a step-by-step approach to the budgeting process. Contrast zero-based budgeting with incremental budgeting.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
Learn more about managing, and controlling conflicts by taking this conflict management course. At the conclusion of this course, you should have learned more about managing, controlling, and harnessing conflicts.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
One of the most important parts of Human Resource Management (HRM), is to know all the laws and applying them to all activities the Human Resources department handles.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.
HR is a very important part of any organization. At the conclusion of this course, you will have a review of basic HR functions and learn some of its key functions.
This learning path contains the following learning modules. Each module is made up of several, easy to follow, learning segments.