Quick Learn Courses
Comprehensive Library
No matter what your learning goals are – growing sales, improving productivity, leadership training, maintaining compliance or learning basic office skills – our extensive library of online learning lessons is here to meet your training needs.
Course Content
Each course generally consists of 5 to 10 lessons. Each lesson has approximately 5 to 9 learning sessions. All of the lessons found under the group title are in many cases found as a part of the same Collections group for a lower, bundled price. The Quick Learn courses are designed to take approximately one to three hours to complete.
Access Any Time
You can access your course anytime or anywhere. Our cloud-based, course modules are self paced and on demand. Learn when you want and where you want. You will have access to the learning plaform for 4 weeks.
Essentials of Communication
Communicate Effectively
The Business of Communication
The Business of Communication
Effective communication is one of the most important life skills we can learn. This course will provide you with the necessary knowledge, skills, and confidence to be an effective communicator.
The Business of Communication
The Business of Communication
The Business of Communication
No organization can function if its members do not communicate effectively. At the conclusion of this course you should have: understood how business communication works and learned how to improve your communication skills.
Business Writing Tips
The Business of Communication
Business Writing Tips
At the conclusion of this course you should have mastered basic, business writing skills; practical composition guidelines, and writing details which will become second nature to you as your writing continues to improve.
Principles of Customer Service
Customer Service Success
Customer Service Success
Customer Service Success
Customer service is the most important factor when deciding to do business with a company. At the conclusion of this course, you should have gained an understanding of the 7 specific skills that can drastically improve your interactions with customers.
Vulnerable Customers
Customer Service Success
Customer Service Success
This course explores how you can adopt best practices that help you to better service vulnerable customers. We’ll make sure that everyone taking it understands exactly what vulnerability means, entails and results in.
Connect with Customers
Customer Service Success
Connect with Customers
In this course you will learn how to make that special connection between you and the customer and provide an elevated customer experience. Find out how to engage your customer and close the sale.
Sales Accelerators
Getting New Customers
Establishing Customer Trust
Establishing Customer Trust
After completing this course, you will understand how to pro-actively fill the top of your sales funnel, quickly develop rapport and credibility with prospects, create a prospect, and new customer game plan.
Establishing Customer Trust
Establishing Customer Trust
Establishing Customer Trust
Trust is the true foundation of any strong, long-lasting relationship. Regardless of what you are selling, if they do not trust you, they will not buy from you. Learn the basics of building a strong bond with your customers.
Negotiating the Sale
Establishing Customer Trust
Presenting for Salespersons
This course focuses primarily on how to create balanced agreements. At the conclusion of this course, you should learn to: generate more revenue, recognize negotiation games, create equitable deals.
Presenting for Salespersons
Presenting for Salespersons
Presenting for Salespersons
This course will show you what makes a great sales presentation. We explore the different types of sales presentations and when you should use them, as well as show you some techniques and tips .
Sales Mastery
Presenting for Salespersons
Engaging Customers
Being a sales master is about being yourself and utilizing what you have to maximum effect. At the conclusion of this course you should have: learned to identify what sales techniques work for you and what areas are holding you back.
Engaging Customers
Presenting for Salespersons
Engaging Customers
In this course, you will learn how to make that special connection between you and the customer. At the conclusion of this course, you will learn: how to engage with your customers and how doing so can improve your chances of a sale.
Hiring Manager Training
How to Recruit
Interviewing and Selection
Interviewing and Selection
It is essential to have reliable sources of qualified applicants before you can actively begin the hiring process. At the conclusion of this course, you should know how to; recruit and hire the right person for the job.
Interviewing and Selection
Interviewing and Selection
Interviewing and Selection
Hiring the right person is a difficult task. At the conclusion of this course, you should have gained Insight into the selection and hiring process and learned the basic elements of hiring success.
Onboarding
Interviewing and Selection
Onboarding
At the conclusion of this course, you should have: a definition of onboarding, understand the implications of research into onboarding needs and methods, know how to implement best practices.
Budget Like a Pro
Financial Statements Explained
Financial Statements Explained
Financial Statements Explained
After completing this course you should be able to - describe the purpose and contents of the income statement, cash flow, and the balance sheet. Understand the results of a variety of ratio calculations.
Budgeting Basics
Financial Statements Explained
Financial Statements Explained
Understand why budgeting is a critical communication tool for a business,. Learn a step-by-step approach to the budgeting process. Contrast zero-based budgeting with incremental budgeting.
Managing Conflict
Financial Statements Explained
Managing Conflict
Learn more about managing, and controlling conflicts by taking this conflict management course. At the conclusion of this course, you should have - learned more about managing, controlling, and harnessing conflicts.
HR Fundaments
Laws Relating to HR
Laws Relating to HR
Laws Relating to HR
One of the most important parts of Human Resource Management (HRM), is to know all the laws and applying them to all activities the Human Resources department handles.
Key Elements of HR
Laws Relating to HR
Laws Relating to HR
HR is a very important part of any organization. At the conclusion of this course, you will have a review of basic HR functions and learn some of its key functions.
Employee Rights
Laws Relating to HR
Employee Rights
Employees have quite a few legal rights. At the conclusion of this course you should have a good understanding of the many laws protecting employee rights.
Sexual Harassment Prevention
New York: Sexual Harassment Prevention (Certification)
California: Sexual Harassment Prevention (Certification)
California: Sexual Harassment Prevention (Certification)
This course is designed to meet state requirements for training to effectively prevent and respond to any incidents of sexual harassment in your workplace.
California: Sexual Harassment Prevention (Certification)
California: Sexual Harassment Prevention (Certification)
California: Sexual Harassment Prevention (Certification)
This course is designed to meet state requirements for training to effectively prevent and respond to any incidents of sexual harassment in your workplace.
Sexual Harassment Prevention
California: Sexual Harassment Prevention (Certification)
Sexual Harassment Prevention
At the end of this course, the learner should understand: define sexual harassment, review reporting procedures, review protection against retaliation, understand how the law provides protection.
Managing a Team
Building a Team
Perfomance Appraisals
Project Planning
As a manager, you should know the value of the team mentality and how it can be applied in your company. You should also know the different ways in which your team can operate and how to improve its performance.
Project Planning
Perfomance Appraisals
Project Planning
Once you’ve decided what you want to do, it’s time to develop plans to get you from where you are now to where you want to be in the future.
Perfomance Appraisals
Perfomance Appraisals
Perfomance Appraisals
People usually want and need feedback about the quality of their work. Your ability to evaluate your employees objectively and constructively has a major impact on their success as well as yours.
Principles of Leadership
Become an Effective Leader
Become an Effective Leader
Become an Effective Leader
In this course, you will learn to serve as a role model for the people who work for you, coordinate their work, resolve their conflicts, promote their development, and motivate them to achieve superior performance.
Leading Culture Change
Become an Effective Leader
Become an Effective Leader
Companies with a strong culture tend to be much more successful than those without it. In this course you will learn the basic nature of organizational culture and diifferent methods for adapting or changing them.
Employee Motivation
Become an Effective Leader
Employee Motivation
Part of your job is to ensure that your employees feel like they have reasons for putting real effort into their work. At the conclusion of this course, you should have understood how motivation works in the context of needs, knowledge of how to increase your employees’ motivation.
Workplace Compliance
Job Safety Practices
Policy and Compliance
Job Safety Practices
In this course, we’ll summarize various workplace hazards and the appropriate measures you should use to ensure the safety of yourself and your coworkers. You’ll come away from this course with a renewed understanding of workplace hazards.
Cyber Security
Policy and Compliance
Job Safety Practices
At the end of this course, you should understand the state of cybersecurity, the cybersecurity field's key influences and issues, and the fundamental security principles that underpin cybersecurity.
Policy and Compliance
Policy and Compliance
Policy and Compliance
In this course, you will learn about the code of conduct or ethics policies. These codes deal with such issues as conflicts of interest, gifts, data privacy, protecting company data, and confidentiality. Other topics include drugs, alcohol, bullying, and social media use.
Career Starter Plan
Interview Skills
Interview Skills
Interview Skills
Be so good that they can't ignore you. This course can help you to improve your interview skills and make you stand out from the crowd. We give you the skills and knowledge you need to give your best performance in an interview.
Project Skills
Interview Skills
Interview Skills
Topics include how to keep projects on time, in the budget, and on target. Understand the six different stages of a project’s life and find out why project management is a bit like spinning plates.
People Skills
Interview Skills
People Skills
We are influenced at a conscious and unconscious level all the time – through the way we interact with others.. Being likable will help you to influence people at all levels. This course will help you to interact and work with others.
Microlearning Lessons
What is a Microlearning Lesson?
A Microlearning lesson is a short (usually about 6 to 8 minutes) video lesson that is used to communicate a business learning topic or principle to your team.
Why would I use a Microlearning Lesson?
Microlearning lessons are a simple and easy way to get your team together and talk about things that are important to the team. With a Pop-Up lesson, you can engage your team to talk about important topics and get their feedback. Best of all, we do the work of preparing the content. You simply need to pick the topic, show the video, and ask for comments.
What are the topics I can use?
You will have access to the entire library of over 1,000 learning modules. Our training videos cover almost all areas related to working in the business including soft skills, communication, motivation, customer care, safety, and many, many more.
How often should I have a microlearning meeting?
The number of meetings you can have is up to you. You can have them daily, weekly, or monthly. The choice is yours. Have as many as you like, use all the content you want, our prices are fixed and based on a flat monthly fee.
What equipment do I need?
All ITN video lessons are cloud based so any computer, laptop, smartphone or mobile device will work. Simply connect to the web and you are good to go.
What does a microlearning lesson achieve?
Microlearning lessons let your team know that you care about them. Discussion around the video topics gives the team an opportunity to communicate their thoughts and buy into your program. Feedback from the team shows the team members that you listen and want to make their life and the business better. What a great way to build a productive and awesome culture.
How much does it cost?
Assuming one instructor, your costs would be $99 per month. That's about $3 dollars per day to educate, motivate, communicate, and build a high-performance team.