Frontline supervisors are critical to the success of an organization. Far too many people are put into supervisory positions without being prepared for the role. They feel as if they are walking a tightrope with no safety net. Mastering the skills outlined in this course positions a supervisor to reduce their own stress, increase the performance of their people, and have all of the right tools in their toolbox to build a top-performing and happy team.
This Learning Path provides the knowledge necessary for any employee to be an effective frontline manager, and appropriately and swiftly respond to any number of situations that might arise. This course also provides the tools needed to properly delegate, motivate, and validate employee performance.
Each video provides the knowledge needed to be an effective frontline manager for any business by providing the necessary tools to make quick, fair in the moment decisions.