This course is a step-by-step guide to help you develop a customer-focused culture in your company, department, location or job. Whether you're just beginning your journey, or have been working on culture for years, this series of videos will prepare you to take the next step. You'll receive actionable advice and proven tools you can utilize immediately. Become an expert at customer service today.
This Learning Path provides the knowledge necessary to become an expert in customer service by treating each and every customer with understanding and respect. This course provides you with the tools necessary to guarantee proper service is given to every person who interacts with your business.
Each video provides the knowledge needed to effectively communicate with customers and properly handle any customer requests.