In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself; your mindset, presence, and behaviors.
This Learning Path provides the information needed to accurately recognize and asses the different conflicts encountered in the workplace. It also provides the tools for ethically and fairly resolving these conflicts.
Each video provides the knowledge needed to recognize, asses, and resolve different kinds of conflicts in the workplace.